Privacy Policy

Last updated: 08 October 2026

Who we are and our role as data controller

mediaflary operates this website as the data controller under UK data protection law. We determine the purposes and means of processing personal data collected through the site and our related services for professional media feed management, live signal handling and broadcast distribution. Our registered office is at 6 Union Court, 20-22 Union Road, London, SW4 6JP, England and you may contact us using [email protected] or 01483 234344.

Scope of this notice

This policy explains how we collect, use and protect personal data from visitors to the site, individuals who submit enquiries via the contact form, clients who engage our video operation or content distribution services, and anyone whose information we process in connection with news and television broadcasting feeds. It applies to data processed in the United Kingdom and covers both website users and business contacts.

Categories of personal data and sources

We obtain personal data directly from you when you complete the contact form or correspond with us. This includes name, email address, telephone number, job title, company name and the content of your message. We may also receive technical data such as IP address, browser type and device identifiers automatically through server logs. Where you engage our professional services we may collect additional details necessary to deliver live signal management or camera work. Third-party sources are limited to analytics providers that supply aggregated usage statistics.

Purposes of processing and legal bases

We process contact details to respond to enquiries and manage client relationships on the basis of legitimate interest and, where appropriate, contract performance. Technical data supports website security and improvement under legitimate interest. Where you consent to marketing communications we rely on consent. Compliance with legal obligations such as tax or regulatory record-keeping forms a separate basis. Each purpose is documented internally and reviewed regularly to ensure necessity and proportionality.

Requirement to provide data and consequences

Supplying contact information through the form is voluntary. If you choose not to provide required fields we may be unable to respond to your enquiry or deliver requested services. Technical data is collected automatically; disabling cookies or similar technologies may limit certain site functions but will not prevent basic access.

Cookies and similar technologies

We use cookies and similar tracking technologies to maintain session security, remember preferences and analyse site performance. Full details, including how to manage your preferences, are set out in our separate Cookie Policy which is accessible from the site footer. The site-wide cookie banner allows you to accept or reject non-essential cookies at first visit.

Processors, recipients and legal disclosures

We engage carefully selected service providers such as hosting companies, analytics platforms and professional advisers who act as processors under contract. We may disclose data to law enforcement or regulatory bodies where required by law or to protect our rights. No sale of personal data occurs.

International transfers

Some processors are located outside the United Kingdom. Where transfers take place we rely on UK adequacy regulations or standard contractual clauses approved by the Information Commissioner’s Office together with supplementary technical and organisational measures.

Retention periods

Contact records are retained for up to six years after the last meaningful contact to meet limitation periods for contractual claims. Technical logs are kept for twelve months. Service-related data is retained only as long as necessary to fulfil the engagement and comply with legal obligations, after which it is securely deleted or anonymised.

Security and data minimisation

We apply appropriate technical and organisational measures including encryption in transit, access controls and regular staff training. Data collection is limited to what is strictly required for each purpose. While we strive to protect information, no system can guarantee absolute security and you should use strong passwords and secure connections when interacting with the site.

Your data protection rights

Under UK GDPR you may request access, rectification, erasure, restriction, portability or objection to processing of your personal data. You can exercise these rights by writing to [email protected] or using the contact form. We will respond within one month, extendable by two further months for complex requests.

Withdrawing consent and objecting to marketing

Where processing relies on consent you may withdraw it at any time by contacting us or using unsubscribe links. You have an absolute right to object to direct marketing and to certain types of profiling; we will cease such processing upon receipt of your objection.

Right to complain

If you are dissatisfied with our handling of your data you may lodge a complaint with the Information Commissioner’s Office, the UK supervisory authority, via their website or by post. We encourage you to contact us first so we can attempt to resolve the matter directly.

Children and age restrictions

Our services are directed at professional clients and broadcasters. The site is not intended for children under 18 and we do not knowingly collect personal data from minors. If we become aware that data from a child has been collected we will delete it promptly.

Automated decision-making and profiling

We do not engage in automated decision-making that produces legal or similarly significant effects, nor do we conduct profiling for marketing purposes without your explicit consent.

Changes to this policy

We may update this policy to reflect changes in law or practice. The version date appears at the top of the page. Continued use of the site after an update constitutes acceptance of the revised terms.